Navigation Bar
  Home >About transitop>frequently asked questions  
 
  Press Room
   
   
   
   
   
   
   

Please find below answers to frequently asked questions about TransiTop.


What is TransiTop?
What benefits do registered users receive?
Is the TransiTop service free?
Is TransiTop easy to use?
Does it require special software?
Is TransiTop a secure service?
How do I sign up with TransiTop?
How do I get technical support or have other questions answered?


What is TransiTop?

TransiTop (CHINA): for more than 10 years, TransiTop has evolved from its heritage as freight forwarder into a specialist in China integrated logistics. The TransiTop CHINA network now spans 20 branches in China and employs over 300 employess. The future of TransiTop will be driven by the company's vision to lead the logistics services industry in customer satisfaction and growth. In accomplishing this, we will favorably impact the success of our customers, while significantly contributing to our own well-being.


Equipped with advanced information technology, Customers can use TransiTop's open software platform to help manage their cargo shipments and obtain other user-specific information online. TransiTop's online management services include:

Shipment Detail
Cargo Tracking
Customized Reports
E-mail Notifications
Internet Booking


What benefits do registered users receive?

TransiTop's rich application service provides the following benefits:
¡¤ Efficiency - Save time by not having to wait in phone queues. Save costs by managing information online instead of paper work and faxing fee.
¡¤ Visibility - Access your shipment information anytime and from anywhere with an Internet connection. View detailed information about your shipments - from cargo type to voyage schedule. Receive automatic e-mail alerts and reports about your shipments.
¡¤ Security - Provide different parties personalized views of company shipment information to maintain security.
¡¤ Personalized shipment information - Tailor e-mail notifications, reports, sailing schedules, and booking templates with TransiTop's advanced technology capabilities to make the online shipment process even more efficient, visible, and secure

Is the TransiTop service free?

No, The TransiTop software platform only available for those users who wish to conduct business transactions (i.e. buy our services) on the Site and who have registered on the Site ("Registered Users").

Is TransiTop easy to use?

Yes. TransiTop is a customer-driven solution designed to be user-friendly and intuitive.

Does it require special software?

No. Customers most likely already have it. TransiTop is completely compatible with Microsoft Internet Explorer 4.0 (or above) and Netscape Navigator 4.7 (or above).

Is TransiTop a secure service?

Yes. TransiTop makes it a priority to safeguard all customer information. At the system administration level, a third-party vendor hosts TransiTop's system and data. The system uses server authentication and data encryption to protect data transmission. At the customer level, company administrators control who may access their company's shipment information and how much of the information they can access. Additionally, each user's session is protected by a unique id and password. Please also see our Privacy Statement and Security Statement.

How do I sign up with TransiTop?

Customers sign up by e-mailing to signup@transitop.com

How do I get technical support or have other questions answered?

You can get answers for basic questions about using our service through mailto Support@transitop.com .All inquiries by e-mail will be responded to within 24 hours.