Please find below answers to frequently asked questions about TransiTop.
What is TransiTop?
What benefits do registered users
receive?
Is the TransiTop service free?
Is TransiTop easy to use?
Does it require special software?
Is TransiTop a secure service?
How do I sign up with TransiTop?
How do I get technical support or
have other questions answered?
What is TransiTop?
TransiTop (CHINA): for more than 10 years, TransiTop has evolved
from its heritage as freight forwarder into a specialist in China
integrated logistics. The TransiTop CHINA network now spans 20 branches
in China and employs over 300 employess. The future of TransiTop
will be driven by the company's vision to lead the logistics services
industry in customer satisfaction and growth. In accomplishing this,
we will favorably impact the success of our customers, while significantly
contributing to our own well-being.
Equipped with advanced information technology, Customers can use
TransiTop's open software platform to help manage their cargo shipments
and obtain other user-specific information online. TransiTop's online
management services include:
Shipment Detail
Cargo Tracking
Customized Reports
E-mail Notifications
Internet Booking
What benefits do registered users receive?
TransiTop's rich application service provides the following benefits:
¡¤ Efficiency - Save time by not having to wait in
phone queues. Save costs by managing information online instead
of paper work and faxing fee.
¡¤ Visibility - Access your shipment information anytime
and from anywhere with an Internet connection. View detailed information
about your shipments - from cargo type to voyage schedule. Receive
automatic e-mail alerts and reports about your shipments.
¡¤ Security - Provide different parties personalized
views of company shipment information to maintain security.
¡¤ Personalized shipment information - Tailor e-mail
notifications, reports, sailing schedules, and booking templates
with TransiTop's advanced technology capabilities to make the online
shipment process even more efficient, visible, and secure
Is the TransiTop service free?
No, The TransiTop software platform only available for those users
who wish to conduct business transactions (i.e. buy our services)
on the Site and who have registered on the Site ("Registered
Users").
Is TransiTop easy to use?
Yes. TransiTop is a customer-driven solution designed to be user-friendly
and intuitive.
Does it require special software?
No. Customers most likely already have it. TransiTop is completely
compatible with Microsoft Internet Explorer 4.0 (or above) and Netscape
Navigator 4.7 (or above).
Is TransiTop a secure service?
Yes. TransiTop makes it a priority to safeguard all customer information.
At the system administration level, a third-party vendor hosts TransiTop's
system and data. The system uses server authentication and data
encryption to protect data transmission. At the customer level,
company administrators control who may access their company's shipment
information and how much of the information they can access. Additionally,
each user's session is protected by a unique id and password. Please
also see our Privacy Statement and Security Statement.
How do I sign up with TransiTop?
Customers sign up by e-mailing to signup@transitop.com
How do I get technical support or have other
questions answered?
You can get answers for basic questions about using our service
through mailto Support@transitop.com
.All inquiries by e-mail will be responded to within 24 hours.
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